Warranty & Usage Guidelines

ViPR PRO® Usage Guidelines

  • Follow the programming guidelines provided on the ViPR PRO® Platform App.
  • It is always recommended that an individual begin with a lighter ViPR PRO, and reduced range of motion. Only progress the load and range of motion when an individual demonstrates competent movement.
  • ViPR PRO can be cleaned using a mild soap and water. No harsh cleaning products.
  • Avoid storing ViPR PRO in excessive heat and direct sunlight.
  • Color bands on the ViPR PRO are for weights identification only. Any other uses will void the band warranty.

For any other guidelines, please refer to the ViPR PRO Platform App.

Statement of Warranty

ViPR PRO® exercise units (tubes)

  • ViPR PRO tubes carry a warranty period of 90 days after receipt of product. Within this period, we will evaluate any failure and reimburse the customer, minus the shipping.
  • Warranty claims can be made by email at info@vipr.com.
  • Product warranty will be voided if the ViPR PRO Usage Guidelines are not followed. Please see the ViPR PRO Usage Guidelines on this page.

ViPR PRO® racks

  • ViPR PRO racks carry a warranty period of 1 year (12 months) from receipt of product.
  • Exclusions from this warranty include damage or failure arising from: wear and tear; corrosion, erosion, deterioration; modifications made by others to the equipment; repairs or alterations by a party other than ViPR PRO LLC that adversely affect the stability or reliability of the equipment; vandalism; neglect; accident; adverse weather or environmental conditions; abuse or improper use; improper installation; commissioning by a party other than ViPR PRO LLC; unusual physical, electrical or mechanical stress; operation with any accessory, equipment or part not specifically approved by ViPR PRO LLC; and/or lack of proper maintenance as recommended by ViPR PRO LLC.
  • ViPR PRO LLC's obligations and liabilities under this warranty are limited to furnishing replacement equipment or parts, at its option, FOB factory.

This warranty is provided by ViPR PRO LLC.